Effective Date: 1 March 2026
At NexFlow Digital, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our WhatsApp Business services.
When you communicate with us via WhatsApp, we may collect:
Your phone number.
Your name (if provided).
Messages you send to us.
Any other information you voluntarily share during your interaction.
We use your data for purposes including:
Sending appointment confirmations, updates, or notifications.
Responding to your inquiries.
Improving our services and workflows.
Any other purposes you consent to.
Your data is stored securely on servers used by NexFlow Digital and our trusted service providers.
We implement reasonable technical and organizational measures to protect your information from unauthorized access or disclosure.
We do not sell your data. We may share it with:
WhatsApp/Meta to deliver our services.
Third-party service providers who help us run our business, under strict confidentiality agreements.
You can opt out of receiving WhatsApp messages at any time by contacting us.
You can request access to or deletion of your personal data by emailing us at: nurakmalsazali@gmail.com.
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.